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Shipping-delivery

Time Frame

Flex IT Sports & Fitness is committed to delivering your order with good quality packaging within the given time frame. We ship throughout the week, except Sunday & Public holidays.

Shipping Services

To ensure that your order reaches you in good condition, we ship through reputed courier agencies only in the shortest period. If there is no courier service available in your area, we may ship your items via Government Registered Parcel.

Shipping Charges

Our product prices listed on the website include GST but exclude Shipping & Delivery costs, which will be charged extra, depending on the weight and volume of your consignment. Flex IT Sports & Fitness may, at its discretion, decide to reduce or waive all or part of the Shipping & Delivery Charges, depending on your Order Value.

For International Orders

  • Shipping charges would depend on the weight of the order, which will be calculated at the checkout
  • Any import tax and clearance charges for international orders will be on cost of the customer
  • in case the shipment is undelivered we will not be able to do returns or any refunds for international orders

How long does it take for an order to arrive?

Orders are dispatched within 3 working days or as per the delivery date specified by you when placing the order (whichever is later). Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?

If you think you have received the product in bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-88818 88805,or email us at [email protected] mentioning your Order ID. Please ensure that the original product tag and packing are intact when you send us the product back.